REQUEST AN APPOINTMENT

Submitting this form does not automatically book an appointment. Your request will be reviewed by a member of our Guest Care Team, who will contact you to confirm availability and finalize your appointment.

At Mary Kate & Company, we value your privacy. When you provide your phone number, email address, or other personal information, it is used solely to communicate with you regarding your appointments, services, account, promotions you've opted to receive, and other salon-related updates.

We do not sell, share, or disclose your personal information, including your phone number or email address, to third parties or affiliates for their marketing or promotional purposes.

Your information is protected and used only in accordance with our privacy practices and applicable laws. If you have any questions about how your information is used, please contact our team.

CHARITABLE ENDEAVORS

These organizations directly benefit from the philanthropy done at Mary Kate & Company.

Late Arrivals
To be respectful to other guests and their scheduled appointments, if you are more than 15 minutes late to your appointment, you may be asked to see another stylist or reschedule. We always try to accomodate everyone but sometimes it is not possible.

Missed Appointments
We understand life is hectic and unpredictable. If you need to cancel or reschedule your appointment, we request that you do so at least 24 hours prior to your appointment time. No shows & last minute cancellations within the 24 window, will require a deposit for booking that is non-refundable in the event of last minute cancellation or no show. Otherwise, the deposit will be applied to the service fees for the day.

No Show/ Last Minute Cancellation Booking Fee
A 50% cost of service fee will be collected upon booking your next appointment. As long as you show up and or cancel before the 24 hour window, this fee will be applied to your service cost. Otherwise, the fee is non-refundable.

Mary Kate & Company

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REQUEST AN APPOINTMENT

CHARITABLE ENDEAVORS